Politique d’expédition

Domestic Shipping

Shipping Information

Orders are shipped weekdays during our opening hours; Mon-Fri 9am-5pm.

Orders placed before 2pm are eligible for same day dispatch, however, this is not guaranteed. Additionally, orders placed after 2pm may still be eligible for same day dispatch but again, this is not guaranteed.

If you need your order despatched on the same working day, please contact us prior to placing your order so we can advise whether we would be able to fulfil it.

Orders may sometimes be dispatched on weekends but may not be processed by the courier company until the following Monday.

All orders are sent fully tracked for extra peace of mind (except low end single cards)

The delivery time estimates quoted below under "Couriers & Pricing" are based on once your order has been dispatched.

Whilst we endeavour to meet the delivery times below, these are not guaranteed as there may be factors outside of our control.

Couriers & Pricing

The delivery time estimates below are based on once your order has been dispatched.

Royal Mail Tracked 48

Order Value Shipping Cost
up to £30 £3.49
£30-£70 £1.99
over £70 FREE
  • Fully tracked
  • SMS/email notification
  • Delivered in 2-3 working days

Royal Mail Tracked 24

  • £4.99 for all orders (FREE over £200)
  • Fully Tracked
  • SMS/email notification
  • Delivered in 1-2 working days

DPD Next Day

  • Used for heavier orders/items or orders requiring more than 1 shipping box.
  • Fully Tracked
  • 1 hour window confirmation on day of delivery

International Shipping

We ship internationally to most countries via UPS.

Shipping rates are calculated automatically at checkout. You can also use the Shipping Estimator on the cart page to view costs before completing your order.

Estimated delivery times are 2–7 business days from dispatch, depending on destination and excluding any customs processing delays.

Customs Duties & Taxes

🇺🇸 United States

Orders shipped to the United States may be subject to US import duties and tariffs, which are not included in the prices shown on our website.

Due to changes in US import regulations introduced in recent years, many orders are now subject to an import tariff of approximately 10%, depending on the product and its declared value. These charges are applied by US Customs and are outside of our control.

In addition to import duties or tariffs, UPS may apply a customs disbursement or processing fee for clearing the shipment through customs. Any such charges are billed by the courier and are the responsibility of the recipient.

Import duties, tariffs, and any related courier fees are payable by the customer on delivery or prior to delivery, and must be settled before the parcel can be released.

We strongly recommend that customers consider any potential import related charges or shipping requirements before placing an order. Please note that any refused or unclaimed shipments due to unpaid import charges will be handled in accordance with our "Refused & Unclaimed Shipments" policy outlined below.

🌍 All Other International Destinations (Outside the USA)

For destinations outside of the United States, orders may be subject to import duties, local taxes, or brokerage/handling fees charged by the destination country’s customs authority or courier. These charges are not included in our prices and are the responsibility of the recipient.

Import charges vary by country and order value, and we strongly recommend that customers familiarise themselves with their local import requirements before placing an order.

Please note that any refused or unclaimed shipments due to unpaid import charges will be handled in accordance with our "Refused & Unclaimed Shipments" policy outlined below.

Refused or Unclaimed Shipments

If a shipment is refused, unclaimed, or returned to UPS due to unpaid customs charges, incorrect address information, or a decision not to accept the parcel:

  • The order will only be refunded once the parcel has been successfully returned to us.

  • Any return shipping fees, customs handling charges, or associated costs billed to us by UPS will be deducted from your refund.